At the last Fans Forum in October 2001 we held a survey of Millers fans to see what they thought.

Every question was a multi choice question with 5 statments that we thought most people could associate to.

Here are the results:-

  • 84% of fans surveyed either disagreed or strongly disagreed that RUFC does not keep fans well informed or provide up to date information about the club. This indicates that the club are very bad at communicating outside of Millmoor.

  • 82% of fans surveyed either disagreed or strongly disagreed that RUFC does not listen to the views of their loyal supporters, be they complaints about, or ideas for improvement of the service they receive from the club.

  • 65% of fans surveyed either disagreed or strongly disagreed that RUFC does not have clear short term aims and objectives. This could be argued that this is because of the poor communication coming out of the club.

  • 83% of fans surveyed either disagreed or strongly disagreed that RUFC does not have a clear long term strategic plan. Again, this could be argued that this is because of the poor communication coming out of the club. Similarly, the club portrays itself as one that is run on a season by season basis without any long term focus.

  • This represents a near split in opinion regarding the service provided by RUFC staff. It is generally felt that the staff do the best they can to provide a good service level with limited resources and tools.

  • 79% of fans surveyed either disagreed or strongly disagreed that RUFC does not have a sound and fair ticket arrangements. This is in light of the dramatic rise in season ticket sales and the problems that have occurred with the recent 3 ticket deal. Similarly, many loyal fans have been unable to afford either a season ticket or the three ticket deal. Also, many fans have been upset at the high prices allocated to under 16's season ticket prices.

  • 79% of fans surveyed either disagreed or strongly disagreed that RUFC has not invested wisely in playing facilities. Particularly with regard to the club's league position, many fans feel that Millmoor is dated and should be improved to meet the demands of the modern game.

  • 64% of fans surveyed either disagreed or strongly disagreed that RUFC is not investing wisely in the market for players. Again, due to league position, many fans feel that we should be investing in additional, quality players to ensure the club can maintain it's position and long term future in Division One.

  • There is almost a split of opinion over whether price cuts would improve crowd attendances. It is clear to say that most fans are disappointed that Millmoor is not full for most home games particularly after the magnificent success of the last two seasons.

  • A unanimous vote of approval for the job Ronnie and John have done since taking over the reigns at Millmoor.

  • 83% of fans agree that RUFC run a well organised training and youth programme. Particularly as they are beginning to see the fruits of that system being displayed on the field, with players such as Andy Monkhouse and Chris Sedgwick coming in to the first team.

  • 71% of fans agree that the football in the community programme is well organised and fully appreciate the time and effort put in to making it an ongoing success.

  • 71% of fans agree that Millmoor should be redeveloped and expanded to improve the facilities and comfort for fans coming to games. Similarly, most fans feel that a redeveloped ground will stand the club in good stead for the long term and will provide a platform to increase attendances.

  • More or less an even split between opinion on staying at Millmoor and moving to a new site. There are good arguments for both sides at this moment in time.

  • A marginal split in favour of the club shop facilities. This demonstrates that there are a number of improvements the club could make to this facility particularly as 26% of fans neither agreed nor disagreed.

  • 48% of fans agreed that the food/drink facilities are adequate, but again the club could improve this service as 34% of fans neither agreed nor disagreed with this statement